Apart from the business basics of offering a clean car, safe driving, being on time, consider the business processes involved and construct a Simple Online Taxi business process model using any suitable drawing tool.
The following description is a helpful guide, but don’t be restricted from including your own ideas to extend or limit the business process model:
BEFORE the RIDE
a. The business process will begin with ordering the cab by telephone, SMS, or online and getting customer recognition if the customer has made a booking previously.
b. During registration, the company would collect data for good customer relations and the electronic payment method. All data collected has to also achieve a quick ordering process and be used ethically and securely.
c.SMS reminders, and updates via SMS, GPS and Google maps provide location-based information to re-assure that the taxi is on the way and on time for the booking.
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