Showing posts with label Workshop 5 - To do (Blue team) Part C. Show all posts
Showing posts with label Workshop 5 - To do (Blue team) Part C. Show all posts

Saturday, April 18, 2009

Workshop 5: Admiring the secenery Forms, AJAX screen layout and and mobile interfraces: To Do (BLUE team) Part C Online Taxi Business Process 3.:

END of the RIDE

a. At the end of the ride there is no delay for making a payment so the taxi driver would help the customer get out of the car and would have their luggage ready waiting for them and say goodbye.

b. The business process concludes when the company uses the taxi vehicle’s GPS location data again to send a final friendly thank you, suggests feedback via SMS and offers a goodbye message.

Workshop 5: Admiring the secenery Forms, AJAX screen layout and and mobile interfraces: To Do (BLUE team) Part C Online Taxi Business Process 2.:

DURING the RIDE

a. When the taxi arrives, the driver greets the customer by name and helps them with their luggage and then opens the car door.

b. The taxi driver would initiate a conversation and continue with it if they are interested or show interest if they started talking first.

Workshop 5: Admiring the secenery Forms, AJAX screen layout and and mobile interfraces: To Do (BLUE team) Part C Online Taxi Business Process 1.:

Apart from the business basics of offering a clean car, safe driving, being on time, consider the business processes involved and construct a Simple Online Taxi business process model using any suitable drawing tool.

The following description is a helpful guide, but don’t be restricted from including your own ideas to extend or limit the business process model:

BEFORE the RIDE

a. The business process will begin with ordering the cab by telephone, SMS, or online and getting customer recognition if the customer has made a booking previously.

b. During registration, the company would collect data for good customer relations and the electronic payment method. All data collected has to also achieve a quick ordering process and be used ethically and securely.

c.SMS reminders, and updates via SMS, GPS and Google maps provide location-based information to re-assure that the taxi is on the way and on time for the booking.